Thank you for visiting our sterling silver jewelry website. If you have already shopped online before, you will find that the procedure for shopping in our website is easy and similar or identical to the thousands of other online stores.

If you have never shopped online before or have difficulty understanding how to shop on our website, this page will show you how easy it is to shop on our website. If you have any questions, comments or suggestions, please contact us to let us know.

The image below shows the homepage. You may enter a brief description of what you are looking for in any of the two search boxes (highlighted green). You may also browse our large selection navigating through the categories list (highlighed red); be sure to visit the 'Specials' section (highlighted yellow), where you'll find great deals.

So, let's suppose I want to purchase a couple of wolf charms. I will type wolf charm in the search box and click search.

The following image shows the results for wolf charm.
From the search results page, you may click on each listing individually to see additional information for that item, or you may also add items directly to the shopping cart by entering the desired quantity next to each listing and then clicking the 'add selected items to cart' button (highlighted green)

In this example, I will add the first two wolf charms (highlighted red) to my shopping cart.

After adding items to the shopping cart,  the shopping cart contents page is displayed.

- When there are items in your shopping cart, two shopping cart links (highlighted yellow) will be available, one on the top bar and one on the right column. At any time you can click either link to see the shopping cart contents. A summary of the items in your cart is also shown on the right column (highlighted light yellow).

- If you need to update the contents of your shopping cart, i.e., change quantity/delete items, change the number next to each listing and click the any of the 'update' buttons (highlighted green). To delete items, you may click on each of the trashcan buttons (highlighted light blue) to delete items individually or tick several delete boxes and then click the 'update' button.

- Clicking the 'back to shopping button' will take you the previous page.
- Click the 'estimate shipping button' to see actual shipping charges for the items currently in your cart.

- If you are done adding items to your cart, you may click on either of the two 'checkout' buttons (highlighted red) to proceed to the checkout process, or for fast easy checkout, click on the the Google Checkout button.

Let's suppose I also want to purchase a couple of 20" box styles chains, so I'll type 20" box chain in the search box and click search.

Next I see the search results for 20" box chain
I will add two of the highlighted item to my cart.

Once more I'm shown the contents of my shopping cart.
I'm done adding items to my cart, so I will proceed to checkout now.
The easiest and fastest way to checkout is using Google Checkout, so I will use that for now and later show regular checkout.

After click the Google Checkout button, the following page is displayed.
- If you need to edit anything in your cart, click on the 'Edit Order' link (highlighted red)
- If you already have a Google Checkout account, sign in (highlighted green)
- If don't have an account, enter your info (highlighted yellow)

After signing in or entering your billing/shipping info, you will see the following page.
- Enter any discounts code you have  in the discount field (highlighted red).
- Please review all information is correct and then click the 'Place order' button.
- After this you will receive a confirmation email telling you your order and payment have been received.

Now for using regular checkout, after clicking on any of the checkout buttons, you will see the login page if you aren't already logged in.
- If you are a returning customer and also have created an account, please log in (highlighted yellow). If you forgot your password, click the forgot password link to be emailed a new one.
- You may click the Google Checkout button in case you prefer fast checkout through GoogleCheckout.
- If you do not have an account, please enter the required info to fulfill your order (area highlighted light blue)

After logging in or entering your info, you will proceed to regular checkout process
Step 1 - Delivery Information
Check your shipping information, select shipping method and click continue. There's also a field where you can enter any comments/instructions about your order.

Step 2 - Payment Information
Check your payment information. Enter any discount coupons in the discount coupon field (highlighted red). Select your payment method and click continue.

For this example I will choose 'Credit Cards, PayPal, eChecks'. If you wish to pay with a check or money order, select 'Check/Money Order' instead.

Step 3 - Order Confirmation
Review all information is correct and click on the 'confirm order' button.
If you chose 'Credit cards, PayPal, eChecks' as payment method, like I did in this example, you will be taken to our payment processor to complete payment.

You will see a screen similar to the one below.
PayPal is our payment processor. Please note that a paypal account is NOT required.

If you already have a paypal account you may log in (highlighted light blue).
If you do not have a paypal account, click on the 'don't have a paypal account link (highlighted green)
If you need to edit your order, click on the 'return to J&A' link (highlighted yellow)

After payment is completed you will receive email confirmation that your order and payment have been received.

Please feel free to contact us if you have any questions/comments/suggestions.